Dear Hollywood Markets shoppers,
To help keep our customers and employees safe during the COVID-19 outbreak, we have implemented the following measures at our stores.
On Friday, April 24, 2020, Governor Whitmer extended Executive Order 2020-59. Section 15 states that:
“Effective on April 26, 2020 at 11:59 PM:
(a) Any individual able to medically tolerate a face covering MUST wear a covering over their nose and mouth-such as a homemade mask, scarf, bandana, or handkerchief-when in any enclosed public space.
(b) All business and operations whose workers perform in-person work must, at a minimum, provide non-medical grade face coverings to their workers.”
Hollywood Markets, in accordance with the above Executive Order, will require all employees, customers, and any other individuals to wear a face covering when in our stores.
Anyone who refuses to wear a face covering will be asked to leave our stores.
Thank you for understanding.
Hollywood Markets have new store hours to give our staff extra time to stock shelves and sanitize our stores.
- New store hours for general public: 9 a.m. – 8 p.m., Sunday-Saturday, all locations.
Hollywood Markets has also set aside shopping times for seniors and those identified by the health authorities as high risk for COVID-19. These shoppers include senior citizens 65 years or older, as well as those who are pregnant or with compromised immune systems.
- Hours for seniors and high-risk shoppers: 8 a.m. – 9 a.m., Monday-Friday, all locations
We hope our other shoppers understand and plan their shopping trips around this time frame during the week (weekends are open to all), so as to give our high-risk customers the opportunity to shop with fewer crowds.
- Our staff members are cleaning all registers, keypads, phones, and bottle return machines hourly with a Coronavius disinfectant.
- Thanks to the Oakland County Quilt Guild, our staff was provided over 100 masks for protection. We now have enough masks for our entire Hollywood team to wear.
- It is mandatory for all staff to wear face masks and gloves. Starting April 27, all of our vendors will also be responsible for wearing masks.
- At our deli and meat counters, we have lines placed 6 ft. away so our customers and employees have social distancing.
- At our cash registers, we have the same social distancing and are trying to not have back to back registers going at the same time.
- We are in the process of installing Plexiglass at each cash register for the safety of our customers as well as our employees (expected to be completed within the next two weeks).
- Our cashiers are wearing sanitized gloves for their protection.
- We have increased the cleaning and sanitizing schedule for our restrooms.
- Any employee that feels sick, we are asking them to please stay home.
- We are cleaning our counters and scales in our meat and deli department with Coronavirus disinfectant.
- We have cart wipes for all of our shopping carts.
- We are staffing our stores with more employees to clean other areas as well, like door handles, phones, bagging stations, and shelves throughout the store.
Other announcements (this page will be updated when these specials and services return).
At this time, Hollywood Markets is unable to offer any one-day specials based on product availability. Once we are sufficiently back to full stock levels, we will resume our one-day specials. Weekend meat specials may occur when we are able to provide enough product.
ONLINE ORDERING/CURBSIDE PICKUP
Thank you for your interest in our online ordering/curbside pickup service. Unfortunately, we have had to shut down this service as of April 2, 2020, due to the lack of staffing at this time. Once we are fully staffed again and online ordering is back, announcements will be made on our website.
For those who had orders in their carts that were canceled, you should have received an email. With questions on this, please contact management here.
We value all customers in our Hollywood neighborhoods and look forward to bringing this service back as soon as possible.
Thank you for understanding during this very tough time.